# warp-support ### Support that scales with you Paylocity's support quality has declined as they've grown. Warp gives you direct access to real humans who respond in minutes, not hours on hold. - check Paylocity's support quality has declined - check Direct access to real humans - check Response in minutes, not hours on hold | State | Last Filed | SUI Rate | Status | | --- | --- | --- | --- | | California | Mar 15, 2026 | 1.5% | Registered | | New York | Mar 14, 2026 | 2.1% | Registered | | Texas | Mar 12, 2026 | 2.7% | Registered | | Washington | Mar 10, 2026 | 1.9% | Registered | | Florida | Mar 10, 2026 | 2.7% | Pending | | Colorado | Mar 8, 2026 | 1.7% | Registered | | Illinois | Mar 7, 2026 | 3.2% | Pending | | Pennsylvania | Mar 1, 2026 | 3.5% | Pending | | Oregon | — | 2.4% | Pending | ### Transparent pricing from day one Paylocity requires custom quotes and hides pricing. Warp is $35/employee all-in. No surprises, no sales calls required. - check Paylocity requires custom quotes - check $35/employee all-in with Warp - check No surprises, no sales calls ### Modern, reliable systems that just work Paylocity's buggy systems and complex admin setup slow you down. Warp is built like the modern tools you already use– reliable, intuitive, and fast. - check Paylocity's buggy systems slow you down - check Warp built like modern tools you use - check Reliable, intuitive, and fast > “Any tool that you can find that gives you time back is extremely valuable. That's how I think of Warp. It's in a class of tools that enable people to do great work.” > Mike Solana, CEO, Pirate Wires & CMO, Founders Fund ## **How Warp Compares** See how Warp stacks up against the competitors. | Feature | Warp | Paylocity | |-----------------------------|------------------------------------|------------------------------------| | Full-service payroll | check | xmark | | Unlimited payroll runs | check | xmark | | Benefits administration | check | check | | HR management | check | check | | Pricing transparency | check | xmark | | Support responsiveness | check | xmark | | Time to go-live | check | xmark | | Platform reliability | check | xmark | | AI-native compliance | check | xmark | | Built for high-growth | check | xmark | | Contract flexibility | check | xmark | ### Which is right for your company? Paylocity built its business serving mid-market companies with on-premise software, and the product still reflects that 1997 DNA. Customers consistently cite declining support quality, clunky interfaces, and hidden fees that balloon over time. Warp is built for modern companies that expect consumer-grade UX, transparent pricing, and support that actually responds. If you're tired of feeling like a number at Paylocity, Warp treats every customer like they matter. ## Frequently Asked Questions. ### 01. How does Warp automate more compliance than Paylocity? Warp is AI-native and has built an in-house, proprietary compliance engine–developed by engineers from MIT, Palantir, Ramp, and Dropbox–that proactively completes end-to-end compliance workflows automatically. State registrations, tax filings, and notice resolution all happen without manual intervention. Paylocity's 1997-era architecture relies on more traditional approaches–compliance tasks often require manual coordination or are outsourced to third-party vendors. ### 02. Paylocity is designed for mid-market. Is Warp too small for us? Warp scales from 10 to 5,000+ employees–we're built for high-growth companies that will become mid-market and beyond. Unlike Paylocity's 1997-era architecture designed for the status quo, Warp is built for companies that plan to 10x. Our customers don't outgrow us. ### 03. We've heard Paylocity support has declined. How is Warp's? Many Paylocity customers cite hours-long hold times and AI gatekeeping on phone support. Warp publishes live support stats at joinwarp.com/support-status that update hourly. We're available via live chat, Slack, phone, video calls, and email–with a 1 minute median response time and 5/5 CSAT. ### 04. How does pricing compare? Warp costs $35/employee/month with all features included. Paylocity requires custom quotes but typically charges $20-40/employee/month plus implementation fees that can run $5,000-$20,000. With Warp, you know your exact cost and there are zero hidden fees. ### 05. How long does it take to switch from Paylocity? Most companies complete the switch in 1-2 weeks. Warp offers free white-glove migration–we handle everything. No implementation fees, no lengthy setup. ### 06. Paylocity has time tracking built in. What about Warp? Warp includes built-in, reliable time tracking and PTO management that syncs automatically with payroll. ### 07. What's the main reason companies leave Paylocity for Warp? The top reasons: slow support response times, outdated interface, buggy systems, and a desire for modern technology built for speed. ### 08. What about benefits administration? Warp is fully licensed nationally as a benefits brokerage–you get expert guidance alongside our platform. ### 09. How do Warp integrations compare to Paylocity? Warp offers a modern, developer-friendly API and native integrations with 30+ platforms–including all major ERPs like NetSuite, Sage, and QuickBooks. Paylocity's legacy architecture often requires complex workarounds for integrations. ### 10. How does Warp handle security? Warp exceeds mid-market security requirements. We're SOC 2 Type II compliant with enterprise-grade security built into every layer. ## Make the switch today Join 1,000+ companies that left legacy payroll behind.